Strong Authentication for Password Resets

Password reset requests generally constitute 25% - 40% of Help Desk incidents at many organizations.

Gartner Research estimates organizations can save between $51 to $147 per call by providing a self-service password reset solution. However, many automated password reset processes online are not secure.

Confident ImageShield™ helps organizations securely automate the online password reset process.

It increases security on user accounts while helping organizations reduce Help Desk calls and their associated costs.

Layered Security

Many online password reset processes do not ask for authentication from the requestor before resetting the password. Confident ImageShield increases the security of self-help password resets by providing strong user authentication prior to initiating the reset process.

People remember their image categories long after they have forgotten their text passwords
Use Confident ImageShield to authenticate users before resetting the password
Reduce Help Desk incidents by providing a secure, self-help password reset process
Secure against brute-force attacks
Easily integrated with other security solutions and processes

How it works

Read the Confident ImageShield data sheet to learn how it works.

Start a Free Trial

Our image-based authentication solutions are easy to deploy and cost-effective.

Get started today with a free trial of our authentication solutions by clicking here.

Or, customize and integrate our image-based authentication technologies with other web and mobile applications using our APIs, sample code and documentation. Contact us today.